Christine
McHone


Global Slack & TMT Industry Leader · Slalom

Now arriving

Collaboration strategist, Slack platform expert, archaeologist, and painter. Twenty-five years of digital transformation, from dial-up to an AI powered workforce.

Slack Expert Customer Success Generative AI Salesforce · Agentforce Digital Transformation Archaeologist Painter
Christine McHone

The Journey

From Dial-Up to AI

Every stop on this road shaped the tech expert, communicator, and connector Christine is today. Twenty-five years in, not as an engineer, but as the person who makes technology make sense. She has a rare gift for distilling the most complex technical jargon into language anyone can understand, making new technologies approachable to anyone by meeting people where they are and inspiring even the most reluctant adopters to take the plunge. Click a card for a little surprise! 🎉

1999 – 2001
America Online
📍 Tucson, AZ

Christine's entry into tech, landing the job after a typing test. She worked in technical support, customer service, and retention during the era when "You've got mail" was the sound of the internet coming home.

Dial-Up Era 🖥️
AOL
Classmates
2001 – 2002
Classmates.com
📍 Renton, WA

Before Facebook or LinkedIn existed, there was Classmates.com, the original social network. Christine helped build social networking from scratch during its quiet origin story.

Social Media Pioneer 🎓
2003 – 2008 · Accenture I
Data Center Transformation
📍 New York City, NY

Christine joined Accenture as a Data Center Transformation expert, leading major infrastructure projects at global clients including Morgan Stanley and British Telecom.

Infrastructure Expert 🏗️
Accenture
Columbia
2008 – 2011 · Academic Break
Columbia University
📍 New York City, NY

Having skipped college to start her career at AOL, it was finally time to make up for it. She graduated from Columbia University, then went on to earn her Master's at Columbia GSAS.

Class of 2011 🎓
2014 – 2019 · via Accenture
Facebook
📍 NYC → San Francisco, CA

Via Accenture, Christine spent 5 transformative years embedded at Facebook, managing contracts, developing rate cards, and leading teams that onboarded new marketing partners as the platform scaled to billions.

5 Years at Facebook 👍
Facebook
Slack
2019 – 2022
Slack Inc.
📍 San Francisco, CA

Christine joined Slack as a Senior Customer Success Manager, becoming one of the platform's most authoritative voices on collaboration strategy, Workflow Builder, and enterprise deployment.

CSM · Platform Expert 💬
2022 – Present ●
Slalom Consulting
📍 San Francisco, CA

Now leading Slalom's global Slack practice as Global Slack & TMT Industry Leader, Christine drives enterprise digital transformation, building partnerships with Box, Slack, and Airtable to deliver tailored, whole-stack solutions for clients worldwide.

Current · On Board 🚀
Slalom

← Drag or scroll to explore the full journey →

Background

About Christine

Background
$100 Current Role
Current Role

Global Slack & TMT Industry Leader at Slalom Consulting in San Francisco. Christine leads enterprise digital transformation with strategic partnerships at Box, Slack, and Airtable, architecting solutions that deliver lasting impact.

$200 Career Arc
Career Arc

AOLClassmates.comAccenture (Morgan Stanley, British Telecom, 5-year Facebook project) → SlackSlalom. From dial-up to an AI-powered workforce.

$300 Education
Education

First-gen college student who chose AOL over college, and made up for it. AA from Sinclair, degree from Columbia University, then a Master's in Anthropological Archaeology at Columbia GSAS in 2014.

$400 Beyond Tech
Beyond Tech

Avid painter, abstract expression. Proud mom. Weekends on soccer fields & Irish dance competitions. Beach walks, sea glass collecting, and the Avenue of the Giants. 🌲

$500 Expertise
Expertise

Slack platform strategy · Workflow Builder · Customer Success · Generative AI · Digital Transformation · Tech partnerships (Box, Slack, Airtable) · Workplace collaboration design

$600 Locations
Locations

TucsonSeattleDaytonNew York CitySan Francisco (home for 12+ years). A cross-country journey through the heartbeat of the American internet.

Studio

Original Works

These are just a few of Christine's original paintings. Christine is an avid painter who loves abstract expression and takes inspiration from outsider and folk art, graffiti, vintage advertising, mid-century modern, and cubism.

Click a painting to take it off the wall. Click again to hang it back up.

Press & Appearances

Christine in the News

Salesforce · Jan 2026

Salesforce Announces General Availability of SlackBot: Your Personal AI Agent for Work

Salesforce officially launches SlackBot as a GA product, a milestone in the Slack + AI story Christine has been helping to shape from the front lines.

▶ YouTube · Featured Talk

Christine McHone: Slack Strategy & AI-Powered Collaboration

Watch Christine's featured video on Slack platform strategy and the future of AI-powered collaboration at enterprise scale.

Slack Customer Stories

Slalom: Building the AI-Ready Enterprise on Slack

How Slalom's Slack practice, led by Christine, is helping enterprises transform the way work gets done through AI-powered automation and collaboration.

Salesforce · News

How Slack Is Powering Collaboration Across the Salesforce Ecosystem

Inside the Salesforce + Slack integration story and how experts like Christine are helping organizations unlock its full potential.

Slack · Featured Templates

Slack Templates & Workflow Best Practices

Slack's curated templates and workflow resources, featuring expertise from practitioners like Christine who've mastered Workflow Builder at enterprise scale.

Conversations About Collaboration · Podcast · Aug 2022

Episode 69: Next-Level Slack With Christine McHone

Christine joins Phil Simon to discuss Slack, organisational change, and the future of flexible work.

Customer Success Collective · Jul 2021

An Inside Look at Slack's Customer Success Operation

Christine reflects on leaving Accenture after nearly 20 years to join Slack and shares her customer success philosophy.

Columbia University · School of General Studies

Alumna Awarded Jack Kent Cooke Scholarship

Christine McHone '11 recognised as a Jack Kent Cooke Graduate Scholar for her anthropology studies at Columbia GSAS, one of two JKC scholarships she received.

Articles & Posts

Christine's Professional Writing

Flip a card to reveal the article, then click again to read it. Christine writes about Slack, enterprise transformation, workflow strategy, customer success, collaboration, and the evolving relationship between people and technology at work.

Interactive

Ask Christine's Assistant

Career history, fun facts, hidden Slack tips, pets, candy. Drag a post-it to the typewriter or type your own question. If you want to save the conversation, click the down-arrow key, which no respectable typewriter ever had.

Me:Hi! Ask me about Christine: her career, AOL screennames, pets, favorite candy, hidden Slack features, hobbies… anything!
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used notes

Communication

The Complexity Dial

One of Christine's superpowers: translating the same complex concept perfectly for any room, from a kitchen-table chat to a platform architecture review. Slide to see.

Topic: Slack Workflow Builder
🧒 Her Kids
👥 Her Team
💼 A Client
🖥️ IT Director
🤯 Platform Architect
Simplest Most Technical
🧒 Her Kids

The Kid Version

Workflow Builder is like a helper robot inside Slack. You teach it a job once, like reminding people to bring their library book, and then it keeps doing that job automatically so nobody has to remember every single time. It’s kind of like a chore chart that actually works and never forgets.

Mini Game

Career Run

Help Christine run through 5 eras of tech history, from dial-up to the AI summit. Yes, it is delightfully awful. Christine wanted to pay homage to the games of her youth. Press Space or tap to jump, or if you don’t want to play, just turn the TV off.

Collected
none yet!

Space / Tap to jump  ·  Make it from dial-up to the AI Summit  ·  A lovingly clunky tribute to Christine’s gaming youth

Graffiti Zone 🧱

Write on Christine's Wall

Don't just visit. Leave your mark. Write something, draw something, scribble something deeply questionable. It all disappears when you close the tab (no permanence, no regrets). But if you want to keep it, download your masterpiece, complete with an official certificate of vandalism. 🎨

Get in Touch

Contact

For website ideas, Slalom consulting inquiries, collaboration, just to say hello, or give me inspo for the site.

This is my very first website and was built with a lot of curiosity & creativity and a little a lot of help from Claude Code, Codex, and Nano Banana.

Copyright Notice
© 2026 Christine McHone. All rights reserved. All artwork and designs displayed on this website are original works and may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed, modified, or used for commercial or AI training purposes without prior written permission.